What is your return policy?
If for whatever reason you wish to return your socks you are of course more than welcome to. We accept returns within 30days of when your order shipped, as long as they are in their original packing and condition. Returns are processed within 5 - 7 business days of us receiving the returns and the refund will be for the full value of the socks, however will not include shipping cost.
If your socks are being returned because they are faulty please make sure to let us know so we can send you out a nice new replacement pair on us.
“Original condition” means:
- Socks may not be tried on or washed
- Socks may not be worn
- The packaging cannot be altered - everything must be intact.
If you do feel the need to return your socks for any reason and opt not to have replacement pair please let us know why, we are always doing our best to improve our products and services so we would love your feedback!
Do you offer free return shipping?
No we do not.
What is your exchange policy?
Sometimes we all make mistakes, if for some reason you get your parcel and all of sudden realise you got the wrong colour or size we will happily exchange them for you. To exchange your socks simply pop us an email, give us a call or simply return your socks in Original condition to us with a note enclosed as to what you would like us to send you and we will sort it out for you.
Once again, “original condition” means:
- Socks may not be tried on or washed
- Socks may not be worn
- The packaging cannot be altered - everything must be in tact.