Shipping - Domestic
How do
you ship orders?
All of our courier services are with
domestic courier services in New Zealand.
When can
I expect my order?
We aim to have all of our orders
dispatched within 24hours of order.
All of our domestic orders have a 2-3
day delivery time frame, however if your address is a rural delivery please
expect to add an additional 2 days to that timeframe.
Shipping
- International
How do
you ship orders?
Our orders are sent with international
courier services. All of our international orders will be advised of a tracking
number which will keep you up to date of all parcel progress.
When can
I expect my order?
- International
Economy: 7-12
business days
- International
Priority: 3-5
business day
Important: Please note that these
timeframes are based on getting the parcel from New Zealand to your country,
they do not include the time to clear customs - this is entirely up to your
customs department.
How much does international shipping
cost?
- International
Economy: price
determined at checkout / based on order size + location
- International
Priority: price
determined at checkout / based on order size + location
Important: You may need to pay
additional customs and taxes, which do vary by country. The New Zealand
Sock Company is not responsible for any additional charges incurred by
customs. More information about specific custom rates can be found by
contacting your local postal service.
What are
customs?
Think of customs and VAT (Value Added
Tax) as your country’s way of taxing you for buying goods abroad. Each country
calculates these fees and processes these orders differently. We recommend
calling your local post office to inquire about added customs fees and
additional time added to your delivery date.